Privacy policy

Last updated: July 2026

This Privacy Policy explains how SAINTSIDE Records collects, uses, stores, and protects your personal data.

SAINTSIDE Records is currently a trading name of Kings League Records Limited until the company name change to SAINTSIDE Records Limited is completed at Companies House.

Business name: Kings League Records Limited, trading as SAINTSIDE Records
Registered office: 14 Penrith Way, Aylesbury, HP21 7JZ
Email: contact@saintside.co

For the purposes of UK data protection law, Kings League Records Limited is the data controller.

Personal Data We Collect

We may collect and process the following personal data:

  • Name
  • Billing address
  • Delivery address
  • Email address
  • Phone number, if provided
  • Order details
  • Payment and transaction information
  • Customer service messages
  • Marketing preferences
  • Website usage data, such as cookies, device information, browser information, and IP address

We do not directly store your full card details. Payments are processed by third-party payment providers through Shopify and its payment partners.

How We Use Your Personal Data

We use your personal data to:

  • Process and fulfil your orders
  • Deliver physical products
  • Provide digital downloads
  • Take payment and prevent fraud
  • Send order confirmations and delivery updates
  • Respond to customer service enquiries
  • Manage returns and refunds
  • Improve our website, products, and customer experience
  • Send marketing emails where you have consented or where the law allows
  • Comply with legal, tax, accounting, and business obligations

Lawful Bases for Processing

We process your personal data under the following lawful bases:

  • Contract: to process and fulfil your order.
  • Legal obligation: to keep accounting, tax, and business records.
  • Legitimate interests: to operate, protect, and improve our business, prevent fraud, and respond to customer enquiries.
  • Consent: for certain marketing communications and non-essential cookies where required.

Marketing

If you sign up to receive marketing emails, we may send you updates about releases, products, offers, and news.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at contact@saintside.co.

Sharing Your Personal Data

We may share your personal data with trusted third parties where necessary, including:

  • Shopify, which hosts our online store
  • Payment processors
  • Delivery and postal providers
  • Email and marketing service providers
  • Analytics and website service providers
  • Professional advisers, such as accountants or legal advisers
  • Authorities or regulators where required by law

We only share personal data where necessary and appropriate.

International Transfers

Some of our service providers, including Shopify and payment or technology providers, may process personal data outside the UK.

Where personal data is transferred outside the UK, we rely on appropriate safeguards where required by law.

How Long We Keep Your Data

We keep personal data only for as long as necessary.

Order, tax, and accounting records are usually kept for up to 6 years to meet legal and business obligations.

Marketing data is kept until you unsubscribe or withdraw your consent.

Customer service messages may be kept for as long as reasonably necessary to deal with enquiries, disputes, or legal obligations.

Cookies

Our website may use cookies and similar technologies to operate the store, remember preferences, analyse website use, and support marketing.

Essential cookies are needed for the website to function. Non-essential cookies, such as analytics or advertising cookies, will only be used where permitted by law.

You can control cookies through your browser settings and, where available, through our cookie banner or cookie preferences tool.

Your Rights

Under UK data protection law, you may have the right to:

  • Access the personal data we hold about you
  • Ask us to correct inaccurate personal data
  • Ask us to delete your personal data
  • Ask us to restrict how we use your personal data
  • Object to certain uses of your personal data
  • Ask for a copy of your data in a portable format
  • Withdraw consent where processing is based on consent

To exercise your rights, contact us at contact@saintside.co.

You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk.

Security

We take reasonable steps to protect your personal data. However, no online service can be guaranteed to be completely secure.

Contact

For privacy questions, contact:

SAINTSIDE Records
Email: contact@saintside.co
Address: 14 Penrith Way, Aylesbury, HP21 7JZ